AIF launch charter to combat ticket profiteering, touts and secondary ticket sellers

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The Association of Independent Festivals (AIF) has made a stand against tickets touts and the secondary ticketing market by launching a charter that aims to combat profiteering. The charter has the support of over 55 industry professionals, promoters, artists and festivals including Radiohead, Secret Garden Party, WeGotTickets, WOMAD, Bestival and Orbital.

The AIF is now calling upon industry to lend its support to the campaign, which calls for secondary ticket sellers to cease and desist selling tickets, citing the practice as bad for fans and bad for live entertainment.

Said Rob da Bank, Bestival and AIF co-founder: “The whole secondary ticketing situation does make me really angry, mostly because I just don’t feel many of the people paying vastly inflated prices actually understand the mechanics behind it, and secondly because the people profiting are doing so driven by pure greed.

“For me music has never been about money and there’s a sharp divide between those in the music business purely for profit and those who are in it for the love of music. The festivals who say they’ve sold out while blatantly putting hundreds or thousands of tickets on a secondary seller are just plain dishonest.”

To sign up to the industry charter (below), email


The Fair Ticketing Charter

We the undersigned believe that the growth of ticket-touting online – so-called ‘secondary ticketing’ – is bad for fans and bad for live entertainment.

Ticket touting means real fans are deprived of the opportunity to attend events and see artists they love while speculators cash in.

We believe there are strong arguments for legislation to curb the activities of unofficial ticket-sellers.

Until such legislation is enacted we believe the entire Live Entertainment Industry should further increase its efforts to protect fans.

We affirm that we will be transparent with the pricing and distribution of tickets for events that we control.

We restate our commitment to adopting ticketing processes and technologies, which ensure tickets reach the hands of real fans rather than touts.

We call on secondary ticket sellers to cease and desist selling tickets for events we control.

We call on consumers to boycott ticket touts.