Accessibility: DF Concerts’ Louise Hutchison on improving the customer experience

Louise Hutchison is the CRM and accessibility manager at DF Concerts and has a passion for equality, diversity, and inclusion. Here, she champions the work that the promoter and event management company has done this summer to improve the live music and event experience for its customers... How big is the accessibility team at DF Concerts and how many events have you worked on/been responsible for...