One of the UK’s leading ticket agencies, Gigantic, has appointed Greg Flanagan as its new head of client services – a senior role created to further strengthen the company’s service offering amid continued growth across its client base.

Flanagan has over 20 years’ experience in ticketing, most recently as head of international operations at See Tickets. During his time there, he played a key role in expanding international development and supporting strategic partnerships across multiple markets.

At Gigantic, Flanagan will lead the client services team, oversee group activity from KMJ Entertainment, and contribute to several key strategic developments currently underway within the business.

The creation of the Head of Client Services role reflects Gigantic’s continued investment in its people and infrastructure as the company grows to meet increasing demand from promoters, venues, and event organisers.

Commenting on his appointment, Greg Flanagan said: “I’m excited to join Gigantic at such a significant time for the business. With shared values and a commitment to supporting our clients’ evolving needs, I look forward to working with the team to deepen and grow our relationships across the industry.”